You will hear five short extracts in which people are talking about work they did in shops. For questions 1-5, choose from the options (A-H) what each person says about their experience. Use the letters only once. There are three extra letters which you do not need to use.
A My confidence was sometimes affected by customers’ attitudes.
B I was pleased to discover that I had a good way with customers.
C It made me appreciate the people I worked with.
D The training I received didn’t equip me to do my job well.
E Customers were satisfied when they got a bargain.
F I wasn’t happy with some of the products in the shop.
G It was motivating to sell more than the other assistants.
H It exhausted me both physically and mentally.
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